Island One Resorts' core set of values serve as the underlying tenets that guide the company, both in daily operations and long-term strategic planning. Alongside financial goals, company values drive every decision made, at all levels of the company's structure. And in return, its team benefits and services have placed the company on the Orlando Sentinel's Top 100 Companies for Working Families annually since 2002.
PASSION: "Passion and enthusiasm for what we do, how we do it and the relationships we build with our vacation family members and team members is our sustainable competitive advantage," said Sulyn Stumbras, president of IORHG and Club Navigo.
CARING: Caring and warmth are achieved through a culture that nurtures personal and professional growth with recognition and reward for contribution. Also required is an understanding that a balance between personal and professional life is healthy.
INNOVATION: Innovation and creativity maintain superior hospitality, cutting-edge service and a nurturing environment of professionalism. They reinforce a "Yes, I can" attitude, enhancing the work environment for team members and the vacation environment for owners and guests.
INTEGRITY: Integrity is personal responsibility. It's consistently looking at decisions and actions through a value system with honesty, trust and mutual respect, allowing all team members to understand the direction of the business and their part in it. It is also contributing to the community and the environment.
Island One Resorts University (IORU) provides continuing educational training on core elements of professional development to assist team members in improving their abilities. Through structured courses, the University's instructors teach improved skills, methods and approaches to assist team members in delivering the ultimate hospitality to our owners and guests. It also provides guidance on improved team interaction, establishing the culture of hospitality, excellence and professionalism that are at the foundation of Island One Resorts' success.
